At Eaqlaa we are committed to protecting your privacy and personal data. This page explains how we collect, use, and protect your information when you use our website and services.
Last updated: 15 أغسطس 2026When you contact us via WhatsApp or our inquiry form, we may collect: your name, phone number, email, requested car details (make, model, year), and shipping information. We use this data only to respond to your inquiry and fulfill your request.
We may collect non-personal data such as: browser type, operating system, pages you visit, and visit duration — to improve the site experience and performance.
We use your information for the following purposes: (1) responding to your inquiries via WhatsApp or email, (2) fulfilling car purchase and shipping orders, (3) completing customs clearance on your behalf, (4) improving our services and site experience, (5) contacting you about your order status. We never sell your personal data to any third party.
We only share your personal data when necessary to fulfill your service: (1) shipping companies to transport your car, (2) customs clearance agents to complete official procedures, (3) auction platforms (Copart/IAAI/Encar) when bidding on your behalf, (4) government authorities when legally required.
We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Communications are encrypted via HTTPS, and access to your data is restricted to authorized staff only.
Our site uses cookies to improve your experience (such as remembering language and currency preferences). You can disable them in your browser settings, but some site features may not work properly.
You have the right at any time to: request a copy of your data, correct inaccurate data, delete your data, or opt out of any marketing communications. To do any of these, contact us via WhatsApp and we will respond within 5 business days.
We retain your data only as long as necessary to fulfill the purpose for which it was collected, or as required by Omani laws and regulations. After the need ends, we delete or anonymize your data.
Our site may contain links to external websites (such as Copart, IAAI, Encar). We are not responsible for the privacy practices of these sites. We recommend you review their privacy policies.
We may update this privacy policy from time to time. We will post any changes on this page with the "Last updated" date updated. Your continued use of the site after changes means you accept them.
If you have any questions about this privacy policy or how we handle your data, contact us:
WhatsApp: 96893937380 | Website: eaqlaa.com
